Welcome to Task Floor’s FAQ Page!
At Task Floor, we understand that you may have questions about our wide range of services and products. This FAQ page is designed to help you find quick and clear answers to common queries. Whether you're exploring one of our sub-brands like XBC Express, QManager, or My Task Space, or need more details about specific services, you'll find helpful information here.
If you don’t see the answer you’re looking for, feel free to reach out to us directly. We're always happy to assist you!
If you've forgotten your password, click on the "Forgot Password" link on the login page. Follow the instructions provided to reset your password. You may need to provide your email address or answer security questions to verify your identity.
To update your account information, log in to your account and navigate to the account settings or profile section. From there, you can edit your personal details, contact information, and preferences. Remember to save your changes before exiting the page.
Yes, you can access our platform on multiple devices such as smartphones, tablets, and computers. Simply log in to your account using your credentials on the desired device, and you'll have access to your account and its features.
If you experience any technical issues or encounter errors while using our platform, please report them to our customer support team. Provide as much detail as possible about the issue, including any error messages or steps to reproduce the problem. Our team will work diligently to resolve the issue and assist you.
To cancel your subscription, log in to your account and navigate to the subscription or billing section. Look for the option to cancel or unsubscribe. Follow the provided instructions to initiate the cancellation process. Note that there may be specific terms and conditions regarding cancellations, so review them carefully.
Our platform may offer various features and content. To find specific features, use the navigation menu, search bar, or explore relevant sections of the website or app. Additionally, consult our Help Center or user guides for assistance in finding specific features or content.
We accept various payment methods, including credit/debit cards, online payment platforms, and sometimes bank transfers. During the checkout process or subscription setup, you will be presented with the available payment options. Choose the one that is most convenient for you.
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. Our privacy policy provides detailed information on how we handle and safeguard your personal information.
In most cases, usernames cannot be changed once they are created. However, some platforms may offer a username change feature. If you would like to change your username, check the account settings or profile section of our platform to see if this option is available.
We appreciate feedback and suggestions from our users. To provide feedback, you can use the contact methods available in the "Contact Us" section of our website or app. Alternatively, you may find a dedicated feedback or suggestion form where you can share your thoughts, ideas, or concerns. If you have any further questions or require additional assistance, please don't hesitate to reach out to our customer support team. We are here to help you!